Satisfaction Reports

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Student SatisfactionAt ICCI, we take student satisfaction very seriously. A standing agenda item for the College’s Weekly staff meetings is student satisfaction. During these meetings, staff reviews all student complaints during that week and then work to resolve those complaints within 48 hours.Annual Student Satisfaction Survey Additionally, each Fall the College conducts its annual student satisfaction survey. This year the response rate was 42 percent. There were 69 responses. The College enrolled 166 students in the Fall 2015 quarter.Click here to view the Fall 2015 Student Satisfaction ReportThe College also conducts annual satisfaction surveys of Faculty. We believe that it is important to have feedback from the faculty members who are guiding our students.  The response rate was 69 percent. There were 19 responses. Twenty-eight faculty taught during the Fall 2015 Quarter.Click here to view the annual Faculty Satisfaction Survey Fall 2015The results of these surveys have been shared with the Board of Trustees and the College Community. ICCI is using these results to drive improvement and to inform the 2016/17 budget and Campus Effectiveness Plan.Student Course SatisfactionEach quarter, The College asks students to reflect on their learning experience in their classes. Students are asked to provide feedback on if the stated student learning outcomes for the course have been achieved, if they lessons were stimulating and engaging, if technology is being used in classes and, if the instructors are courteous, knowledgeable, and engaging.The results of this important feedback are shared with the instructor during one-on-one meetings with the Dean, shared with the students in the class and reviewed by The Board of Trustees. As part of the College’s transparency practices, these results are also posted here in the Student Consumer Information section of the ICCI website.The results of these surveys are part of the indirect measure of student learning and are used to drive improvements in the courses the next time these courses are taught.Spring 2016 Student Course  EvaluationsAP 009 Developmental MathAP 114 KeyboardingEN 090 English WorkshopBE 101 Online Intro to BusinessBE 104 Intro to AccountingBE 116 Tourism ManagementBE 201 Principles of EconomicsBE 307 Business FinanceBE 312 Intermediate AccountingBE 480 Gov and Not for ProfitBE SO 425 Seminar on Business and SocietyBI 104 Biological ScienceEN 090 English WorkshopEN 100 Introduction to College StudiesEN 101 Use of English LanguageEN 102 Use of English Language 2EN 307 West Indian LiteratureGR 500 Enviornment of BusinessGR 504 Management Theory and PracticeGR 515 Research MethodologyGR 518 Financial ManagementHU 240 Intro to HumanitiesMA 101 Introductory College MathMA 207 StatisticsSO 302 Social ProblemsSP 101 Elementary SpanishEmployer, Internship Supervisor and Graduate Satisfaction results for the current year are being compiled and will be posted soon.